Interactive Solutions GmbH, Sponsors CX17 Customer Experience Event Call Center Solutions


Interactive Solutions GmbH is among the sponsors of CX17, Genesys’ most anticipated event of the year.

As a sponsor Interactive Solutions GmbH will demonstrate its video call solution EasyConnect Video at CX17, the industry’s premier customer experience event. Taking place June 7-9 in Brussels, CX17 is organized by Genesys, the global leader in omnichannel customer experience and contact center solutions. CX17 combines the best of G-Force and Interactions in its debut year since Genesys completed its late 2016 acquisition of Interactive Intelligence.

CX17 is one of the largest events about customer experience in the world and definitely the largest one held by Genesys itself that gathers together the strongest ecosystem of solutions, customers, partners and technology pushing the boundaries and future of CX to provide the human touch in a digital world.  Attendees will explore topics such as digital transformation, cloud customer experiences, customer journey management, hyper-personalization, predictive analytics, virtual reality and more.

“CX17 is a time to celebrate our valued partners who collaborate with us to turn customer journeys into lasting relationships,” said Paul Rolfe, vice president of global partners and alliances for Genesys. “CX17 becomes even more exciting through partners such as Interactive Solutions GmbH that showcase how their solutions integrate with our Customer Experience Platform to help companies engage with their customers and employees to create world-class experiences.”

When asked about the sponsorship Interactive Solutions GmbH CEO Türker Erkin said “If you consider the fact that even our parent company CCR was founded just 6 years ago, the position we are now in as the sponsor of largest Genesys event of the world is a tremendous success and a giant step forward for Interactive Solutions. This kind of international events are critical to the success of international companies like us. We made a good start to this year event-wise with our appearance at CCW 2017 back in February and now we sponsor one of the most comprehensive events of the world. You will be seeing Interactive Solutions more and more at the events such as CX17.”



7-9 June 2017

SQUARE Brussels Meeting Centre


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